internet of things
Australia’s National Safety Agency has developed a prototype emergency response vehicle equipped with multi-channel communications capabilities, real-time video and
As cities, buildings, things and people become more connected, less attention will be paid to what is connected and how,
Lots of companies talk about keeping customers satisfied, happy or even “delighted,” but a new study has dug deeper by
cloud services
Maharashtra, the largest state economy in India, has ambitious plans to quickly develop smart cities across the region and improve
Already a dominant force in customer relationship management, Salesforce is now laying claims to be the “world’s smartest CRM”
Digital Leaders
In our next Digital Leaders spot we talk to Roland Schaar, CIO of Paysafe. Tell us a bit about yourself,
The Pasadena-based startup ObEN is hoping to out-Babel the Babel fish… except for speaking in any language rather than understanding
What’s one of the greatest enablers of digital business today? APIs clearly have a critical role to play, as
More than a year ago, in the very early days of the electoral race for U.S. president, an artificial-intelligence
In today’s digital business era, it can be easy to slip into believing that customers around the world all
customer experience
What does it take to turn an organization around from poor customer service to good… or at least better? Digital
News stories about virtual-reality technologies often tend to focus on gaming and entertainment applications… and there’s no question the